Somebody should be ready for that day. This is exactly how this branch makes sure of it — in seventy-five seconds, then in full, step by step.
Not to you — to the people who will be standing in a hallway one day making phone calls. Everything below exists so that on that day, the paperwork is right and somebody already knows their name.
Life moved on — a marriage, a child, a parting — and the form still names someone from a decade ago.
We check it, and fix it while it is easy.Premiums are calculated on age. Discovered at claim time, it can reduce what is actually paid.
We check it against the record, now.The policies are real, but the family does not know they exist, or who to call.
You leave with that written down.“Most of what goes wrong on a policy goes wrong quietly — because nobody asked.” So we ask. Every six months, and every year in your birthday month, for as long as you hold it.
A year later, nobody can say what was recommended, or why. Here is what happens instead.
Six steps. You are involved in two of them.
About four minutes on your phone. No jargon, no paperwork, and no policy number needed — if you do not know it, we find it.
You · 4 minutesOur support team finds your policy numbers, checks your answers against the record, and flags anything that was promised and never done.
Us · same dayWhat you hold today, what your family would need tomorrow, and a protection score out of a hundred with the two or three gaps worth fixing first. Nothing is pushed at you.
UsThe insurer's own Service Questionnaire — the whole form, exactly as printed, your answers in bold — plus anything needing a signature, populated and ready.
UsDigitally, in seconds. Nothing to print, nothing to fill in twice. Companies get their letter drafted for their own letterhead.
You · 1 minuteYou get an access code and watch your file move. An update every two days until it is finished — even when the update is that we are still working on it.
Us · until doneHere is what arrives in your inbox — the same things, every time, whether you are our biggest client or somebody who has not been called in nine years.
Most service ends when the paperwork does. Yours is held by a system that does not forget.
Led personally by Ricky Rampersad — Branch Manager, and still a servicing agent to his own clients — with a team of licensed Guardian Life agents. This branch built two platforms in-house: FactFind360, which writes every recommendation down properly, and donthaveanagent.com, which makes sure nobody is left without a person. Same standard, both ends.
We service policies issued by Guardian Life of the Caribbean Limited. Not sure who issued yours? Start anyway — we check, and if it is with another company we tell you plainly and point you to them.
Either one reaches the same team. Nothing costs anything, and nothing obliges you to buy.
Scan the code, or tap the number. You will reach the branch — not a call centre.
(868) 678‑5921No form to fill in, nothing to prepare. Pick a day and a window, and someone from the branch calls you then.
Plain questions on your phone. No policy number needed — if you do not know it, we find it. You will have a reference and an access code before you put the phone down.
Free, no obligation, and your records get fixed either way. If you would rather talk to a person first, that is fine too.
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